Product Quality Guarantee

At Straven Outdoors, we stand behind the reliability and craftsmanship of every item we offer. We aim to deliver quality that meets high expectations—because your satisfaction matters to us. Every product includes coverage under the original manufacturer’s warranty. If you need details about the warranty for a specific item, feel free to reach out—we’re happy to provide them.

What If My Item Arrives Damaged?

Please take a moment to inspect your delivery when it arrives. If there’s any sign of damage to the box or packaging, we recommend noting it before signing for the shipment. If you can’t check the item right away but suspect there may be damage, write “possible damage” on the delivery receipt as a precaution.

Should your order arrive with any damage, please email clear photos to support@stravenoutdoors.com. We’ll make it right by arranging a replacement or refund—typically within one business day.

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